Privacy Policy
Effective Date: August 3, 2026
MB Builds LLC, doing business as MB Kitchen and Bathroom Remodeling (“MB Builds,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, contact us, or otherwise interact with our business.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Property address or project location
Information about your remodeling project
Preferred services, budget, timeline, and appointment availability
Photos, documents, or other materials you submit
Communications you send to us by phone, email, text message, contact form, or another method
We may also automatically collect limited technical information when you use our website, such as:
Internet Protocol address
Browser and device type
Operating system
Pages viewed
Referring website
Approximate geographic area
Date, time, and duration of visits
Interactions with forms, buttons, advertisements, and website features
2. How We Use Your Information
We may use the information we collect to:
Respond to questions and estimate requests
Contact you about a remodeling project
Schedule consultations, appointments, and project visits
Prepare estimates and provide requested services
Communicate about current or potential projects
Provide customer service
Operate, maintain, and improve our website
Measure website and advertising performance
Prevent fraud, misuse, or security incidents
Maintain business and transaction records
Comply with legal and regulatory obligations
Protect our rights, customers, employees, and property
3. Calls, Emails, and Text Messages
When you provide your contact information, you authorize us to contact you regarding your inquiry, estimate request, appointment, or project.
Communications may be made by telephone, email, or text message. Message and data rates may apply to text messages. Consent to receive marketing messages is not a condition of purchasing services.
You may opt out of promotional emails by using the unsubscribe instructions included in an email. You may opt out of promotional text messages by replying STOP. You may still receive non-promotional communications related to an active inquiry, appointment, transaction, or project.
4. Cookies and Similar Technologies
Our website and third-party service providers may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
Keep the website functioning properly
Remember preferences
Understand how visitors use the website
Measure traffic, leads, and conversions
Improve our website and marketing
Display or evaluate relevant advertisements
Most browsers allow you to reject or delete cookies through browser settings. Disabling cookies may affect how certain website features work.
5. Analytics and Advertising
We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, or similar platforms. These providers may collect information about your device and interactions with our website through cookies or similar technologies.
Information collected through these services may be used to measure website traffic, understand how visitors find and use the website, evaluate advertising results, and improve our marketing.
Your use of third-party platforms is also subject to those providers’ privacy policies and settings.
6. How We Disclose Information
We may disclose information to:
Website hosting and maintenance providers
Customer relationship management and scheduling providers
Email, telephone, and text-message service providers
Analytics and advertising platforms
Payment processors, when applicable
Contractors, consultants, and service providers assisting our operations
Professional advisers, including attorneys, accountants, and insurers
Government agencies or other parties when required by law
A successor or prospective successor in connection with a merger, sale, reorganization, financing, or transfer of business assets
We may also disclose information when reasonably necessary to protect our legal rights, enforce agreements, prevent fraud, address security concerns, or protect the safety of others.
We do not sell personal information to third parties in exchange for money. Certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or a “sale” under some state privacy laws even when no money is exchanged.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Respond to your inquiry
Provide services
Maintain project and business records
Resolve disputes
Enforce agreements
Meet tax, insurance, accounting, warranty, and legal obligations
Retention periods may vary according to the type of information and the reason it was collected. When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
9. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Provide a portable copy of certain information
Opt you out of certain targeted advertising, sales, or profiling
Reconsider a decision concerning a privacy request
To make a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before fulfilling a request.
We will respond within the period required by applicable law. Some information may be exempt from a request, including information we must retain for legal, contractual, security, accounting, or recordkeeping purposes.
If we deny an applicable Virginia privacy request, you may appeal the decision by replying to our response or contacting us again with the subject line Privacy Request Appeal.
10. Children’s Privacy
Our website and services are intended for homeowners and other adults seeking remodeling services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our website, please contact us so that we can review and, when appropriate, delete it.
11. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, accuracy, or content practices of those third parties.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request.
Where required and technically supported, we may process recognized browser-based opt-out preference signals in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, service providers, or legal obligations.
The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update means that the revised policy will apply to future interactions.
14. Contact Us
Questions, concerns, or privacy requests may be submitted to:
MB Builds LLC
MB Kitchen and Bathroom Remodeling
Owner: Edgar Morales
Phone: (571) 589-5839
Email: mbbuilds.llc@gmail.com